Free Shipping On All Orders
FAQs
PRODUCTS & QUALITY
Q: What kind of products does Viking Style offer?
A: Viking Style specializes in print-on-demand Viking apparel and accessories, including hoodies, Sherpa hoodies, T-shirts, and more. Our designs are inspired by Norse mythology, Viking culture, and warrior symbolism, created to deliver bold style, comfort, and individuality.
Q: How do you ensure product quality?
A: Quality is a top priority at Viking Style. We use carefully selected materials and work with trusted production partners. Each item is made-to-order and inspected before shipping to ensure it meets our standards.
Q: How should I care for my Viking Style products?
A: For best results:
- Machine wash cold (gentle cycle)
- Turn garments inside out before washing
- Do not bleach
- Tumble dry low or air dry
Following these steps helps maintain print quality and fabric durability.
ORDERING & PAYMENTS
Q: What payment methods do you accept?
A: We accept:
- Visa
- MasterCard
- American Express
- Debit Cards
- PayPal
All payments are processed securely for a smooth checkout experience.
Q: Is my payment information secure?
A: Yes. Viking Style uses SSL encryption and secure payment gateways to protect your personal and payment information. We do not store your credit card details.
Q: What currency are your prices in?
A: All prices are listed in USD (United States Dollar). If you are purchasing from outside the U.S., your bank may apply currency conversion fees.
SHIPPING & DELIVERY
Q: Where do you ship to?
A: We currently ship to:
- United States
- United Kingdom
- Germany
- Canada
- Australia
- New Zealand
Q: Do you offer international shipping?
A: At this time, shipping is limited to the countries listed above. We are working to expand to more regions in the future.
Q: How much does shipping cost?
A: We offer FREE standard shipping on all eligible orders within the supported countries. No minimum purchase required.
Q: How long does delivery take?
A: Estimated delivery time is 10–22 business days, including:
- Processing time: 3–7 business days
- Shipping time: 7–15 business days
Orders placed after business hours will begin processing the next business day.
Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery in real time.
RETURNS & REFUNDS
Q: What is your return policy?
A: We offer a 30-day return policy from the delivery date.
To be eligible:
- Items must be unused and unwashed
- Original packaging and tags must be included
Note: Customized or made-to-order items may not be eligible for return unless defective or incorrect.
Q: How do I request a return?
A: Please contact us at support@vikingstyle.co with:
- Your order number
- Reason for return
Our team will guide you through the return process.
Q: Who covers return shipping?
A:
- If the item is defective, damaged, or incorrect → we cover return shipping
- If the return is due to size issues or change of mind → customer is responsible
Q: When will I receive my refund?
A: Refunds are processed within 5–10 business days after we receive and inspect the returned item. The amount will be issued to your original payment method.
Q: Can I exchange an item?
A: Yes, exchanges are available depending on product availability. Please contact our support team to arrange it.
CUSTOMER SUPPORT
If you have any questions, feel free to contact us:
Business Name: Viking Style
Email: support@vikingstyle.co
Address: 814 Mission Street Suite 600, San Francisco, CA 94103, United States
Customer Service Hours: 09:00 AM – 05:00 PM (Monday to Friday)
Business name: Viking Style
Email: support@vikingstyle.co
US Address: 814 Mission Street Suite 600, San Francisco, CA 94103, US
Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)
